Accessibility statement, Pulteney Cruisers 2020.
Our river cruises depart from Pulteney Weir, Bath. The quickest way to get to our cruises is to find Pulteney Bridge where there are steps going down to the weir. There is approximately 30 steps.
To access our river cruises avoiding steps, ideal for push-chairs or wheelchairs, there is a road next to the grocery store Mc Coll’s on Pulteney Bridge. Go down the gentle incline slope the turn back on yourself and go through a tunnel (it is not recommend to drive through the tunnel, it is very narrow) there is no turning room at the end for vehicles, or parking.
Well behaved dogs are allowed on our cruises, they must remain on a lead and please no dogs on seats.
Boarding our boats
At the docking area there are 6 steps down to board our vessels, then one on board, each vessel has 3 steps down onto the boat, there are handrails either side of the boat. The best views are on our upper decks which is approximately 13 steps upstairs. Each vessel has undercover seating in a heated cabin should there be inclement weather whilst on the cruise.
Staff cannot lift heavy bulky items on board the boat but will be happy to assist with push-chairs and lightweight wheelchairs. On board each vessel we have room to store two fold up wheelchairs/ buggies per cruise. Staff members cannot lift people on board the boat but can help assist people onboard the boat, passengers must be weight bearing.
People with disabilities
If a disabled adult in your group needs a career, then the carer travels free.
The concessionary ticket is free of charge and only one is issued per disabled person. Pulteney Cruisers reserves the right to request ‘proof of a disability’ before complying with our free carer policy. Please bring along a disability living allowance letter (no more than 12 months old) or similar.
Children under 16 must travel with an adult and must at all times be the responsibility of that adult. Leaning over the sides or sitting in the edges of the vessel is not prohibited and it is the responsibility of the adult to keep children in their care safe at all times.
There is a toilet on each vessel which may be used at any point during the cruise. The toilet is not adapted for disabled users.